Learn to use CRM and scale your social impact.
In this course, you will learn how to set up and successfully use the CiviCRM platform to simplify your organization’s work and how a digital community relations management solution can make your life easier.
Our mentors have helped over 100 large and small organizations successfully implement instances of the CiviCRM platform. Now we present you with the knowledge needed to unlock its full potential through a self-paced online course.
Why?
In today’s shrinking space for nonprofit activity, it is important we use our resources smartly. Instead of wasting hours sorting through different spreadsheets, we can have all our contacts, donations, newsletters, event registrations, and the data we gathered – all in one place.
And among the many CRM options existing globally, CiviCRM stands out as a solution that is:
- Tailored to the needs of nonprofits
- Open Source and can be adapted to your specific requirements
What will you learn?
Through more than 35 video lessons as well as additional materials and assignments, we will help you set up your CiviCRM instance and successfully integrate it into your work for:
- Sending newsletters
- Event organization
- Recording activities and interactions with users
- Creating reminders
- Reporting
- Process automation
Mentorship and support
The course itself is self-paced and you can learn on your own. But you won’t be on your own. You can:
- Expect mentor feedback on your coursework
- Schedule 1-on1 consultations with our mentors
- Seek peer-to-peer support in the learners’ community
Who is it for?
To get the most out of this course, it is recommended that you already have your CiviCRM instance set up, or at least have access to our CiviCatalyst demo instance. If you’re interested in the demo – let our instructors know.
Enroll now and expand your organization’s capabilities with CiviCRM.
Course Content
